Shipping & Delivery Policy

(B2B Wholesale & OEM Orders)

Effective Date: 2026

This shipping policy applies to all wholesale, bulk, sample, and OEM orders placed with our company. As a professional manufacturer, we provide stable, reliable international shipping solutions for global distributors, importers, and brand partners.

1. Order Processing & Lead Time

• Sample Orders: 3-7 working days for preparation
• Small Bulk Orders: 7–14 working days
• Mass Production / OEM Orders: 15–30 working days based on order quantity and customization requirements

All production lead times start after deposit confirmation, artwork confirmation, and all customer requirements are finalized.

2. Shipping Methods

We provide multiple shipping options for different B2B order needs:

• Express Delivery (DHL / UPS / FedEx / TNT) – Applicable for samples, trial orders, and urgent small-batch goods. Delivery time: 3–7 working days worldwide.
• Air Freight – Suitable for medium bulk orders. Delivery time: 7–12 working days.
• Sea Freight (FCL / LCL) – Main solution for large wholesale and container orders. We support FOB, CIF, and DDP terms.

3. Shipping Terms & Ports

We support common international trade terms:

• EXW (Factory price)
• FOB (Shanghai / Ningbo)
• DDP door-to-door service for qualified orders

For long-term wholesale partners, we can customize shipping solutions according to your warehouse location and logistics budget.

4. MOQ & Packaging Standard

• MOQ: Low MOQ for trial orders; customized bulk MOQ for OEM private label orders
• Packaging: Standard export carton packaging. Custom packaging, private labels, stickers, and outer box printing are available based on customer requirements.

5. Shipping Cost Rule

• Sample orders: Freight cost paid by the buyer
• Small batch orders: Calculated by weight, volume, and destination country
• Container orders: Quoted separately based on current sea freight market price

We do not display fixed public shipping prices for B2B bulk orders. Please contact us for an accurate shipping quotation.

6. Delivery Delay & Exception Handling

We strictly follow production schedules. Minor delays may occur due to:

• Customs inspection
• International logistics schedule adjustment
• Bad weather or port congestion

We will actively track and update logistics status for every bulk order until goods arrive safely.

7. Customs & Duties

Unless agreed with DDP terms, all import duties, taxes, and local customs clearance fees are borne by the buyer. We will provide complete export documents, including packing list, invoice, and certification files to support smooth customs clearance.

8. Tracking & After-sales Service

Once goods are shipped, we will provide tracking number, shipping document, and detailed logistics update. For all B2B cooperation orders, we provide professional long-term after-sales support.

For exact shipping quotation and lead time, please submit a quote request or contact our sales team directly.